Windows 10 How To Manually Connect To Wifi

Troubleshooting network problems in Windows

If you can't get email, browse the web, or stream music, chances are you're not connected to your network and can't get onto the internet. To fix the problem, hither are some things you can try.

Things to try first

Try these things first to help y'all fix or narrow down the connection problem.

Make certain Wi‑Fi is turned on. Select the "No internet connexion" icon on the correct side of the taskbar, and brand sure Wi-Fi is turned on. If it isn't, select it to turn information technology on. Also, make sureAirplane style is turned off.
Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, see if a Wi-Fi network you recognize and trust appears in the list of networks. If information technology does, select the Wi-Fi network, and they try to connect to it. If it saysContinued underneath the network proper name, selectDisconnect, wait a moment, and then selectConnect again.
Endeavor connecting to a network on a different frequency band. Many consumer Wi-Fi routers circulate at two different network frequency bands: 2.four GHz and 5 GHz. These volition announced as separate networks in the list of available Wi-Fi networks. If your list of available Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, try connecting to the other network. To learn more about the differences betwixt 2.4 GHz networks and 5 GHz networks, check out Wi-Fi bug and your dwelling layout.
Make sure the concrete Wi‑Fi switch on your laptop is turned on. (An indicator low-cal usually shows when information technology'due south on.)
Run the Network troubleshooter. The Network troubleshooter tin can help diagnose and ready common connectedness problems.

To run the Network troubleshooter

Select theStart push, so type settings. SelectSettings>System > Troubleshoot > Other troubleshooters.
UnderOther, selectNetwork Adapter > Run.
Follow the steps in the troubleshooter and meet if that fixes the problem.

Restart your modem and wireless router. This helps create a new connection to your isp (Internet service provider).

When you exercise this, everyone that is connected to your Wi-Fi network will be temporarily disconnected. The steps y'all take to restart your modem and router can vary, simply here are the full general steps.

Note:If you accept a cablevision modem/Wi-Fi router philharmonic device, yous merely demand to follow the steps for the single device.

Unplug the power cable for the router from the power source.
Unplug the power cable for the modem from the power source.

Some modems take a backup battery. If you unplug the modem and lights stay on, remove the battery from the modem.
Wait at to the lowest degree 30 seconds or so.

If y'all had to remove the bombardment from the modem, put it back in.
Plug the modem back into the power source. The lights on the modem will blink. Wait for them to finish blinking.
Plug your router back into the power source.

Wait a few minutes for the modem and router to fully power on. You can unremarkably tell when they're ready by looking at the status lights on the ii devices.
On your PC, try to connect again.

Connection problems tin be due to a variety of reasons—bug with the website, your device, the Wi-Fi router, modem, or your Net Service Provider (ISP). Endeavor the following steps to help narrow down the source of the problem.

If the "Wi-Fi connected" icon appears on the right side of the taskbar, visit a different website. If the website opens, there might be a problem with the specific website. If you can't connect to some other website, get to the adjacent stride.
On another laptop or phone, try to connect to the same network. If you can connect, the source of the problem is likely due to your device—go to the section Network troubleshooting on your device. If you tin can't connect to the network on any device, proceed to the next step.
Check to run across if there is a problem with the connection to your Wi-Fi router. Practice this past using a ping exam.
1. Select Search on the taskbar, typeCommand prompt. TheCommand Prompt push volition announced. To the right of it, selectRun equally ambassador >Yes.
2. At the command prompt, typeipconfig, and then selectEnter. Look for the proper noun of your Wi-Fi network within the results, and then find the IP address listed adjacent toDefault gateway for that Wi-Fi network. Write down that address if you lot need to.For example: 192.168.1.1
3. At the prompt, blazonping <DefaultGateway> and then selectEnter.For instance, typeping 192.168.1.1 and selectEnter. The results should be something like this:

Answer from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64
Answer from 192.168.ane.1: bytes=32 time=5ms TTL=64
Reply from 192.168.one.i: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Ping statistics for 192.168.1.1: Packets: Sent = iv, Received = iv, Lost = 0 (0% loss), Gauge circular trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If you see results like this and are getting a respond, and then you have a connection to your Wi-Fi router, so there might be a problem with your modem or ISP. Contact your Internet service provider or check online on another device (if you can) to come across if there's a service outage.

If the results of the ping test indicate that you are not getting a answer from the router, try connecting your PC directly to your modem past using an Ethernet cable (if y'all tin can). If you can connect to the cyberspace using an Ethernet cable, it confirms the connection trouble is due to the Wi-Fi router. Make sure you've installed the latest firmware and see the documentation for your router.

Run network commands

Try running these network commands to manually reset the TCP/IP stack, release and renew the IP accost, and flush and reset the DNS customer resolver cache:

Select Search on the taskbar, blazonControl prompt. TheControl Prompt button will appear. To the correct of it, selectRun every bit administrator>Yep.
At the command prompt, run the following commands in the listed order, and then check to run into if that fixes your connection problem:
- Typenetsh winsock reset and select Enter.
- Blazonnetsh int ip reset and selectEnter.
- Typeipconfig /release and selectEnter.
- Blazonipconfig /renew and selectEnter.
- Typeipconfig /flushdns and selectEnter.

Uninstall the network adapter driver and restart

If the previous steps didn't work, try to uninstall the network adapter driver, and then restart your computer. Windows will automatically install the latest driver. Consider this arroyo if your network connexion stopped working properly afterwards a recent update.

Before uninstalling, make certain you have drivers available as a fill-in. Visit the PC manufacturer'south website and download the latest network adapter commuter from there. If your PC can't connect to the cyberspace, you'll demand to download a driver on a different PC and salvage information technology to a USB wink drive so y'all can install the driver on your PC. Yous'll need to know the PC manufacturer and model name or number.

Select Search on the taskbar, typeDevice Manager, and then selectDevice Manager from the list of results.
AggrandizeNetwork adapters, and locate the network adapter for your device.
Select the network adapter, press and concord (or right-click), and so selectUninstall device > theEffort to remove the driver for this device bank check box >Uninstall.
Subsequently uninstalling the driver, select theStartbutton >Power >Restart.

Subsequently your PC restarts, Windows volition automatically expect for and install the network adapter driver. Check to run into if that fixes your connexion problem. If Windows doesn't automatically install a driver, try to install the backup driver you saved before uninstalling.

Check if your network adapter is uniform with the latest Windows Update

If you lost your network connection immediately after upgrading to or updating Windows 11, it's possible that the current driver for your network adapter was designed for a previous version of Windows. To cheque, try temporarily uninstalling the recent Windows Update:

Select theStart button, then enter settings. SelectSettings> Windows Update>Update history> Uninstall updates.
Select the nearly recent update, then selectUninstall.

If uninstalling the virtually recent update restores your network connection, check to run across if an updated commuter is available:

Select Search on the taskbar, typeDevice Director, and then selectDevice Manager from the list of results.
AggrandizeNetwork adapters, and locate the network adapter for your device.
Select the network adapter, press and agree (or correct-click), then selectUpdate driver > Search automatically for updated commuter software, and then follow the instructions.
After installing the updated driver, select theStartpush button >Ability> Restart if you're asked to restart, and see if that fixes the connection outcome.

If Windows tin can't discover a new commuter for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. You'll demand to know the PC manufacturer and model proper noun or number.

Do ane of the following:

If you couldn't download and install a newer network adapter commuter, hide the update that'south causing you to lose your network connection. To learn how to hide updates, see Hide Windows Updates or driver updates.
If y'all could successfully install updated drivers for your network adapter, then reinstall the latest updates. To practice this, select theStart button, then enter settings. SelectSettings>Windows Update > Check for updates.

Utilize network reset

Using network reset should be the concluding step you try. Consider using it if the steps above don't help to go you connected.

This can help solve connection problems you lot might accept afterward upgrading from Windows 10 to Windows xi. It tin also help to fix the problem where you can connect to the internet, simply tin can't connect to shared network drives. Network reset removes any network adapters you have installed and the settings for them. Afterwards your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults.

Select theOutset push button, so enter settings. SelectSettings>Network & internet >Avant-garde network settings > Network reset.
Open up Network & Cyberspace Status settings
On theNetwork reset screen, selectReset now >Yes to confirm.

Wait for your PC to restart, and encounter if that fixes the trouble.

Notes:

Later using network reset, you might need to reinstall and set other networking software you might exist using, such equally VPN client software or virtual switches from Hyper‑V (if y'all're using that or other network virtualization software).
Network reset might set each ane of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can aid make your PC more secure. However, if your PC is used for file or printer sharing, you'll need to make your PC discoverable again by setting information technology to use a individual network profile. To practise this, select theStart push button, then enter settings. SelectSettings>Network & internet >Wi-Fi. On theWi-Fi screen, selectManage known networks > the network connectedness you desire to modify. UnderNetwork profile type, selectPrivate.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have dissimilar advanced settings you tin modify based on your network environment or connexion preferences.

Check the Wireless Mode setting for your network adapter and make sure it matches the capabilities of the network you're trying to connect to. If it doesn't match, you won't exist able to connect, and the network might not appear in the listing of bachelor networks. The Wireless Mode will ofttimes be fix to Auto or something similar by default, which enables connection for every kind of network that's supported.

To find the wireless style setting

In Device Managing director, selectNetwork adapters, and then double-click the network adapter name.
Select theAvant-garde tab and look for aWireless Style setting. Brand sure it's set to the mode your network is using.

Wi-Fi contour settings

Windows uses the Wi-Fi contour to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name (SSID), and so on. If you tin't connect to a Wi-Fi network that you could connect to before, it'southward possible that the network settings might take changed or the contour is corrupted.

To set this, remove (or "forget") the network connectedness, and then reconnect to the network. When yous forget a network connexion, information technology removes the Wi-Fi network profile from your PC.

To forget a network

Select theStarting time button, then enter settings. SelectSettings>Network & internet.
SelectWi-Fi, then selectManage known networks.
Select the network you want to forget, then selectForget.

Afterwards, select the Wi-Fi icon on the taskbar and endeavour to reconnect to the network to renew the network connexion.

Bank check your habitation layout

Your Wi-Fi network might exist affected by the network'southward frequency band, channel congestion, and/or signal strength. For more than info, meet Wi-Fi problems and your home layout.

Cheque for additional symptoms for the "No net connection" icon.

There may be additional troubleshooting steps you can try, depending on which symptoms you're having. To view these steps, check out Wi-Fi connectedness icons and what they mean.

Related topics

Setting upwardly a wireless network
How to find your wireless network password
Analyze the wireless network report
Wi-Fi tools and apps
Make a Wi-Fi network public or individual in Windows

Things to attempt kickoff

Try these things first to help yous prepare or narrow down the connection problem.

Make sure Wi‑Fi is turned on. Select the "No internet connection" icon on the right side of the taskbar, and make certain Wi-Fi is turned on. If it isn't, select information technology to turn it on. Also, make sure Airplane mode is turned off.

Afterwards, meet if a Wi-Fi network you recognize and trust appears in the listing of networks. If it does, select the Wi-Fi network, and they attempt to connect to information technology. If information technology says Continued underneath the network name, select Disconnect, wait a moment, and then select Connect again.
Try connecting to a network on a different frequency ring. Many consumer Wi-Fi routers circulate at two dissimilar network frequency bands: 2.four GHz and five GHz. These will appear every bit separate networks in the list of available Wi-Fi networks. If your list of available Wi-Fi networks includes both a 2.four GHz network and a 5 GHz network, try connecting to the other network. To learn more about the differences between ii.four GHz networks and v GHz networks, check out Wi-Fi problems and your home layout.
Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when it'southward on.)
Run the Network troubleshooter. The Network troubleshooter tin can help diagnose and fix common connection problems.

To run the Network troubleshooter

Select the Start button >Settings > Network & Cyberspace > Status.
Open Network & Internet Status settings
Under Change your network settings, select Network troubleshooter.
Follow the steps in the troubleshooter, and run into if that fixes the trouble.

Restart your modem and wireless router. This helps create a new connectedness to your internet service provider (Internet service provider).

When you do this, everyone that is connected to your Wi-Fi network will exist temporarily disconnected. The steps you take to restart your modem and router can vary, simply hither are the general steps. (Annotation: If you have a cable modem/Wi-Fi router combo device, y'all only demand to follow the steps for the single device.)
1. Unplug the power cablevision for the router from the power source.
2. Unplug the power cable for the modem from the power source.
  
  Some modems take a backup bombardment. If you unplug the modem and lights stay on, remove the bombardment from the modem.
3. Expect at to the lowest degree xxx seconds or and then.
  
  If you lot had to remove the battery from the modem, put it back in.
4. Plug the modem back into the ability source. The lights on the modem will blink. Look for them to cease blinking.
5. Plug your router back into the ability source.
  
  Wait a few minutes for the modem and router to fully power on. Y'all can commonly tell when they're set up by looking at the status lights on the two devices.
6. On your PC, try to connect once again.

Connection problems tin be due to a diverseness of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Try the following steps to help narrow down the source of the problem.

If the "Wi-Fi connected" icon appears on the correct side of the taskbar, visit a dissimilar website. If the website opens, in that location might be a trouble with the specific website. If you tin't connect to another website, go to the side by side step.
On another laptop or phone, try to connect to the same network. If you can connect, the source of the trouble is probable due to your device—become to the department Network troubleshooting on your device. If you tin can't connect to the network on any device, continue to the next footstep.
Check to see if there is a problem with the connection to your Wi-Fi router. Do this past using a ping exam.
1. In the search box on the taskbar, blazon Command prompt. The Command Prompt button will appear. To the correct of it, select Run as administrator > Yes.
2. At the command prompt, type ipconfig, and and then select Enter. Look for the name of your Wi-Fi network within the results, and so find the IP address listed next to Default gateway for that Wi-Fi network. Write downward that address if you need to. For case: 192.168.i.1
3. At the prompt, type ping <DefaultGateway> and so select Enter. For example, type ping 192.168.1.1 and select Enter. The results should be something like this:

Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.ane: bytes=32 time=5ms TTL=64
Answer from 192.168.1.one: bytes=32 fourth dimension=5ms TTL=64
Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If you see results similar this and are getting a reply, then you have a connexion to your Wi-Fi router, then there might be a problem with your modem or ISP. Contact your ISP or check online on another device (if you tin) to run into if there's a service outage.

If the results of the ping examination indicate that you are not getting a reply from the router, attempt connecting your PC directly to your modem past using an Ethernet cable (if yous can). If you tin connect to the cyberspace using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make sure you've installed the latest firmware and see the documentation for your router.

Run network commands

Try running these network commands to manually reset the TCP/IP stack, release and renew the IP accost, and flush and reset the DNS client resolver cache:

In the search box on the taskbar, type Command prompt. The Command Prompt button will appear. To the correct of it, select Run as ambassador > Aye.
At the control prompt, run the following commands in the listed order, and so check to meet if that fixes your connection problem:
- Blazon netsh winsock reset and select Enter.
- Type netsh int ip reset and select Enter.
- Blazon ipconfig /release and select Enter.
- Blazon ipconfig /renew and select Enter.
- Type ipconfig /flushdns and select Enter.

Uninstall the network adapter driver and restart

If the previous steps didn't work, endeavour to uninstall the network adapter driver, and then restart your computer. Windows will automatically install the latest commuter. Consider this arroyo if your network connexion stopped working properly after a recent update.

Before uninstalling, make sure you lot have drivers available equally a backup. Visit the PC manufacturer's website and download the latest network adapter driver from at that place. If your PC can't connect to the cyberspace, you'll need to download a commuter on a dissimilar PC and save information technology to a USB wink drive and then y'all tin can install the driver on your PC. Y'all'll need to know the PC manufacturer and model proper noun or number.

In the search box on the taskbar, blazon Device Manager, so select Device Managing director from the listing of results.
Expand Network adapters, and locate the network adapter for your device.
Select the network adapter, press and hold (or right-click), and then selectUninstall device > theEndeavor to remove the driver software for this device bank check box >Uninstall.
After uninstalling the driver, select the Beginning button > Power > Restart.

Later your PC restarts, Windows will automatically look for and install the network adapter driver. Check to see if that fixes your connection problem. If Windows doesn't automatically install a driver, attempt to install the fill-in driver you saved earlier uninstalling.

Check if your network adapter is compatible with the latest Windows Update

If y'all lost your network connection immediately after upgrading or updating Windows ten, it'southward possible that the current driver for your network adapter was designed for a previous version of Windows. To check, try temporarily uninstalling the recent Windows Update:

Select the First button, then select Settings > Update & Security > Windows Update > View update history > Uninstall updates.
Select the most recent update, then select Uninstall.

If uninstalling the most recent update restores your network connection, check to come across if an updated driver is available:

In the search box on the taskbar, blazon Device Managing director, then select Device Manager from the listing of results.
Expand Network adapters, and locate the network adapter for your device.
Select the network adapter, select Update driver > Search automatically for updated driver software, and then follow the instructions.
After installing the updated driver, select the Start push > Power > Restart if yous're asked to restart, and see if that fixes the connection issue.

If Windows tin't find a new commuter for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. You lot'll need to know the PC manufacturer and model name or number.

Do ane of the post-obit:

If yous couldn't download and install a newer network adapter driver, hide the update that's causing yous to lose your network connectedness. To learn how to hibernate updates, see Hide Windows Updates or commuter updates.
If you could successfully install updated drivers for your network adapter, then reinstall the latest updates. To do this, select the Start push, and then select Settings > Update & Security > Windows Update > Check for updates.

Use network reset

Using network reset should be the last footstep you try. Consider using it if the steps above don't help to get you connected.

This tin can assistance solve connectedness bug you might have subsequently upgrading from a previous version of Windows to Windows 10. It tin also help to fix the trouble where you tin can connect to the internet, but can't connect to shared network drives. Network reset removes whatever network adapters yous have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are prepare to the defaults.

Notation:To employ network reset, your PC must be running Windows ten Version 1607 or later. To see which version of Windows x your device is currently running, select the Start push button, so select Settings > System > Nearly.

Select the Beginning button, then select Settings > Network & Internet > Status > Network reset.
Open Network & Cyberspace Condition settings
On the Network reset screen, select Reset now > Yes to confirm.

Wait for your PC to restart, and see if that fixes the problem.

Notes:

After using network reset, you lot might need to reinstall and gear up upward other networking software you might be using, such equally VPN client software or virtual switches from Hyper‑V (if you're using that or other network virtualization software).
Network reset might prepare each one of your known network connections to a public network contour. In a public network contour, your PC is not discoverable to other PCs and devices on the network, which tin help make your PC more than secure. Nevertheless, if your PC is used for file or printer sharing, yous'll demand to make your PC discoverable again by setting it to apply a private network profile. To do this, select the Start push button, and then select Settings > Network & Net > Wi-Fi . On the Wi-Fi screen, select Manage known networks > the network connection you want to change > Backdrop. Under Network profile, selectPrivate.

Bank check your Wi-Fi settings

Wi-Fi adapter manufacturers might accept different advanced settings y'all can change based on your network environment or connection preferences.

Check the Wireless Mode setting for your network adapter and make certain it matches the capabilities of the network yous're trying to connect to. If it doesn't friction match, y'all won't be able to connect, and the network might not appear in the list of available networks. The Wireless Mode will frequently be set to Auto or something similar past default, which enables connection for every kind of network that'south supported.

To find the wireless mode setting

In Device Manager, select Network adapters, and and then double-click the network adapter name.
Select the Advanced tab and look for a Wireless Mode setting. Make sure information technology's set to the mode your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, fundamental, network name (SSID), and so on. If you tin't connect to a Wi-Fi network that you could connect to before, information technology'south possible that the network settings might accept changed or the contour is corrupted.

To fix this, remove (or "forget") the network connectedness, so reconnect to the network. When y'all forget a network connexion, it removes the Wi-Fi network profile from your PC.

To forget a network

Select the Wi-Fi network icon on the right side of the taskbar, and so select Network & Internet settings.
Select Wi-Fi , then select Manage known networks.
Select the network y'all want to forget, then select Forget.

After, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connexion.

Bank check your home layout

Your Wi-Fi network might be affected by the network's frequency ring, channel congestion, and/or point strength. For more info, see Wi-Fi problems and your home layout.

Check for additional symptoms for the "No cyberspace connection" icon No Internet connection

There may be boosted troubleshooting steps you can effort, depending on which symptoms you're having. To view these steps, cheque out Wi-Fi connection icons and what they mean.

Related topics

Setting upwardly a wireless network
How to find your wireless network password
Analyze the wireless network report
Wi-Fi tools and apps
Make a Wi-Fi network public or private in Windows ten

Brand certain Wi-Fi is turned on.
1. Swipe in from the right edge of the screen, selectSettings, so select theNetwork icon.
2. Turn onWi-Fi.
Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator calorie-free usually shows when it's on.)
Make sure your PC isn't in plane mode.
1. Swipe in from the correct edge of the screen, selectSettings, and then select theNetwork icon.
2. Turn offPlane mode.
Movement closer to the router or admission bespeak if you tin can.
If you don't run into the network name at all, the router or admission point might not exist gear up to broadcast the network proper name. In this case, you lot'll need to connect to it manually.
1. Swipe in from the right edge of the screen, and then selectSettings.
2. Select theNetwork icon, and then selectHidden network.
3. Type the network proper noun and selectSide by side.
4. Type the password and selectNext.
5. Follow whatever additional instructions to get connected.
The network volition be added to your list of networks and will be available to connect to when your computer is in range of the network. To connect to the network, follow these steps:
1. OpenConnect to a Network by selecting the network icon in the notification area.
2. SelectUnnamed Network, selectConnect, then type the network information. The network will be added to your list of networks and will be available to connect to in the hereafter when your computer is in range of the network..

Let Windows try to help you set the problem. Try running the Network troubleshooter to see if information technology can diagnose and ready the trouble.

Select theOffset push, start typingNetwork problems, and then selectIdentify and repair network issues in the list.

The Network Troubleshooter (mentioned above) tin can aid diagnose and fix common connexion problems. Subsequently using that, try running the network commands beneath considering the combination of doing these two things can help you get connected.

If your trouble isn't fixed after running the Network troubleshooter, endeavour to:

Reset the TCP/IP stack.
Release the IP address.
Renew the IP accost.
Affluent and reset the DNS customer resolver enshroud.

Hither'due south how to run networking commands in a command prompt:

Select the Start push, beginning typing cmd, right-click Command Prompt in the list, select Run as Administrator, and then select Yes.
At the command prompt, run the following commands in the listed order and and then cheque to run into if that fixes your connection problem:
- Blazon netsh winsock reset and press Enter.
- Type netsh int ip reset and press Enter.
- Type ipconfig /release and press Enter.
- Type ipconfig /renew and press Enter.
- Blazon ipconfig /flushdns and press Enter.

This helps create a new connection to your Internet service provider (Isp). When y'all practice this, everyone that is continued to your Wi-Fi network volition exist temporarily asunder.

The steps you lot take to restart your modem and router can vary, but here are the full general steps:

Unplug the power cable for the router from the power source.
Unplug the power cable for the modem from the power source.

Some modems have a backup battery. So if you unplug the modem and lights stay on, remove the battery from the modem.
Wait at least xxx seconds or so.

If you had to remove the battery from the modem, put it back in.
Plug the modem back into the power source. The lights on the modem will blink. Wait for them to stop blinking.
Plug your router back into the power source.

Wait a few minutes for the modem and router to fully ability on. You can usually tell when they're set up past looking at the status lights on the two devices.
On your PC, try to connect again.

Make sure it's not a problem with your cable modem or Internet service provider (ISP). If it is, contact your Internet access provider.

Select the Start push, offset typing cmd, right-click Control Prompt in the list, select Run equally Administrator, and then select Aye.
At the command prompt, type ipconfig.

Wait for the IP address listed next to Default gateway. Write down that address if you demand to. For example, 192.168.one.one.
At the prompt, type ping <Default gateway> and press Enter. For example, type ping 192.168.ane.1 and press Enter.

The result should be something like this:

Reply from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64
Respond from 192.168.one.1: bytes=32 time=5ms TTL=64
Answer from 192.168.one.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.one: bytes=32 time=5ms TTL=64
Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Gauge round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you see results similar to the results in a higher place, just you can't connect to the Internet on your PC, there may exist a trouble with your modem or Isp (ISP).

If yous're still having problem connecting to a network, it might be related to your network adapter.

Try using the Network Adapter troubleshooter to automatically find and fix some problems. This troubleshooter will disable and re-enable the adapter, and attempt some other common repairs.

Select the Get-go push, showtime typing Troubleshooting, and then select Troubleshooting in the list. Select View all>Network Adapter.
Update the network adapter commuter. An outdated or incompatible network adapter driver tin cause connection problems. Check to run into if an updated driver is available.
1. Select the Offset button, start typing Device Manager, and then select it in the list.
2. In Device Manager, selectNetwork adapters, right-click your adapter, and then select Properties.
3. Select the Driver tab, and so select Update Driver.
4. Select Search automatically for updated commuter software.

If Windows tin can't notice a new commuter for your network adapter, visit the PC manufacturer'southward website and download the latest network adapter driver from there. If your PC can't connect to the Internet, you'll need to download a commuter on a dissimilar PC and save it to a USB flash bulldoze so you can install the driver on your PC. You'll need to know the PC manufacturer and model proper noun or number.

Here are some things to check and effort with your router if you're at dwelling and having problem getting connected.

If yous don't run across the network proper noun, sign in to your router and check to see if it's set to broadcast the network name.
1. Connect your PC to your router using an Ethernet cablevision.
2. Open up your spider web browser and type the IP address for your wireless router. (For example, 192.168.1.one or 172.16.0.0—check the documentation for your router to find the default IP address.)
3. Sign in with your user name and password, then make sure an option labeled Enable SSID Broadcast, Wireless SSID broadcast, or something similar is turned on. This setting is often on a Wireless Settings page.
Bank check to encounter if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If it does, you'll need to add together the MAC address for your PC to the access list on your router before you tin connect.
1. Select the Kickoff button. Start typing cmdand right-click Command Prompt in the listing. Select Run as Administrator, and so select Aye.
2. At the command prompt, type ipconfig /all.
  
  Write down the address that appears adjacent toPhysical Accost for your wireless network adapter. This is the address you lot'll need to add to the admission list on your router.
To add the MAC address to the admission listing on your router:
1. Open your spider web browser and type the IP address for your wireless router. (For example, 192.168.1.1 or 172.16.0.0—bank check the documentation for your router to find the default IP address.)
2. Sign in with your user name and password, then wait for a setting that says MAC Address Filter or something like.
3. Add the MAC address you wrote downwardly for your PC to the admission list and save your changes.
On your PC, try to connect to the Wi-Fi network again.

Make sure Wi-Fi is turned on.
1. On a laptop, open Windows Mobility Center by selecting the Showtime button so selectingControl Panel>Mobile PC>Windows Mobility Center.
2. Look in theWireless Networksection. If Wi-Fi is on, the button should sayTurn wireless off.
Make certain the physical Wi‑Fi switch on your laptop is turned on. (An indicator light normally shows when it'southward on.)
Check and make sure your PC isn't in airplane mode.
Motility closer to the router or access point if you can.
If you lot don't see the network proper noun at all, the router or access point might non be set to broadcast the network name. In this example, you lot'll demand to connect to information technology manually.
1. Open Manage Wireless Networks past selecting theShowtime button, and then selectingControl Panel. In the search box, blazonwireless and then selectManage wireless networks.
2. SelectAdd, and so selectManually create a network profile.
3. Type the network information.
4. If yous want Windows to automatically connect when the network is in range, select theBeginning this connection automatically cheque box.
5. Select theConnect fifty-fifty if the network is not dissemination check box, selectAdjacent, so selectClose.
The network volition be added to your list of networks and will be available to connect to when your computer is in range of the network. To connect to the network, follow these steps:
1. OpenConnect to a Network by selecting the network icon in the notification area.
2. SelectUnnamed Network, selectConnect, and so type the network data. The network will exist added to your listing of networks and will be available to connect to in the future when your computer is in range of the network..

Let Windows try to help you lot prepare the trouble. Try running the Network troubleshooter to see if it can diagnose and gear up the problem.

Open the Network troubleshooter past right-clicking the network icon in the notification area and then selectingTroubleshoot problems.

The Network Troubleshooter (mentioned higher up) can assist diagnose and set mutual connection problems. Later on using that, endeavor running the network commands beneath because the combination of doing these two things can help you get connected.

If your problem isn't fixed after running the Network troubleshooter, try to:

Reset the TCP/IP stack.
Release the IP address.
Renew the IP address.
Flush and reset the DNS client resolver cache.

Here'south how to run networking commands in a control prompt:

Select theStart push button . Type cmd in the search box, correct-click cmd in the list, select Run equally administrator, and then select Yes.
At the command prompt, run the following commands in the listed order and then cheque to see if that fixes your connexion problem:
- Type netsh winsock reset and press Enter.
- Type netsh int ip reset and printing Enter.
- Blazon ipconfig /release and press Enter.
- Type ipconfig /renew and press Enter.
- Blazon ipconfig /flushdns and printing Enter.

This helps create a new connexion to your Internet service provider (ISP). When you do this, everyone that is continued to your Wi-Fi network will be temporarily disconnected.

The steps you take to restart your modem and router tin vary, only here are the general steps:

Unplug the power cable for the router from the power source.
Unplug the ability cable for the modem from the power source.

Some modems have a backup battery. And so if y'all unplug the modem and lights stay on, remove the battery from the modem.
Await at least 30 seconds or so.

If you had to remove the battery from the modem, put information technology back in.
Plug the modem back into the power source. The lights on the modem will blink. Expect for them to stop blinking.
Plug your router dorsum into the ability source.

Wait a few minutes for the modem and router to fully ability on. You lot can ordinarily tell when they're ready by looking at the condition lights on the two devices.
On your PC, endeavour to connect again.

Make certain it'south non a trouble with your cable modem or Internet service provider (ISP). If it is, contact your ISP.

Select the Showtime button . Blazon cmd in the search box, right-click cmd in the listing, select Run equally administrator, and and then select Yes.
At the command prompt, blazon ipconfig.

Wait for the IP address listed next to Default gateway. Write downward that address if you demand to. For instance, 192.168.1.1.
At the prompt, type ping <Default gateway> and press Enter. For example, type ping 192.168.1.1 and printing Enter.

The result should be something similar this:

Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Answer from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Ping statistics for 192.168.one.1: Packets: Sent = four, Received = 4, Lost = 0 (0% loss), Judge round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you see results like to the results above, but you lot can't connect to the Internet on your PC, in that location may be a problem with your modem or Internet service provider (ISP).

If y'all're still having trouble connecting to a network, information technology might be related to your network adapter.

Try using the Network Adapter troubleshooter to automatically find and fix some problems. This troubleshooter will disable and re-enable the adapter, and try some other mutual repairs.

Open the Network Adapter troubleshooter by selecting the Starting time button and and then selecting Control Panel. In the search box, blazon troubleshooter and and so select Troubleshooting>View all >Network Adapter.
Update the network adapter driver. An outdated or incompatible network adapter driver can crusade connection problems. Bank check to see if an updated driver is bachelor.
1. Open up Device Manager by selecting the Showtime push , selecting Control Console, selecting Organization and Security, and so, under System, selecting Device Manager . If you're prompted for an ambassador password or confirmation, blazon the password or provide confirmation.
2. In Device Manager, selectNetwork adapters, right-click your adapter, and so select Properties.
3. Select the Driver tab, and so select Update Driver.
4. Select Search automatically for updated commuter software.

If Windows tin't find a new commuter for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. If your PC tin can't connect to the Internet, you'll need to download a driver on a different PC and save it to a USB flash drive so you can install the commuter on your PC. Yous'll need to know the PC manufacturer and model proper noun or number.

Hither are some things to check and try with your router if you're at habitation and having problem getting connected.

If you don't come across the network name, sign in to your router and check to run into if it'southward set up to broadcast the network name.
1. Connect your PC to your router using an Ethernet cable.
2. Open your web browser and type the IP address for your wireless router. (For instance, 192.168.1.ane or 172.16.0.0—check the documentation for your router to find the default IP address.)
3. Sign in with your user proper noun and countersign, and so make sure an choice labeled Enable SSID Broadcast, Wireless SSID circulate, or something like is turned on. This setting is often on a Wireless Settings page.
Bank check to see if your Wi-Fi network uses Media Access Control (MAC) accost filtering for security. If it does, you'll need to add the MAC address for your PC to the admission list on your router earlier y'all can connect.
1. Select the Start button. Type cmd in the search box and right-click cmd in the list. Select Run as administrator, and then select Yes.
2. At the control prompt, type ipconfig /all.
  
  Write downwardly the address that appears next toPhysical Accost for your wireless network adapter. This is the accost you'll need to add to the access list on your router.
To add the MAC accost to the admission list on your router:
1. Open up your web browser and type the IP address for your wireless router. (For example, 192.168.one.1 or 172.16.0.0—check the documentation for your router to detect the default IP address.)
2. Sign in with your user name and countersign, then look for a setting that says MAC Address Filter or something similar.
3. Add together the MAC address yous wrote down for your PC to the admission list and salvage your changes.
On your PC, try to connect to the Wi-Fi network once more.